Honesty

We promise to be honest with customers in all areas, starting with pricing. If we can get an ingredient or item for less, we will pass the savings down to you. Our goal is to enable the next generation of brewers, not to capitalize on the existing market.

Education

Satchel leverages years of training experience from the restaurant industry to create learning materials that are easy to follow and, if desired, extremely thorough. Our intention is to provide an online university-style resource that includes a wealth of information between written instructions and videos to appeal to all learning styles.

Support

In conjunction with the educational resources we provide for around-the-clock access, Satchel offers proactive support through phone and email. We appreciate our community of customers and believe every question deserves an answer.